Élan Luxury Wellness
Last updated: 27 October 2026
ÉLAN Luxury Wellness ("ÉLAN", "we", "us") operates the ÉLAN app and website at elanluxurywellness.online. We are the controller of the personal data described in this policy.
Account details you give us: your name, email address, and, if you choose to add them, your profile photo, city, pronouns and preferences.
Wellness data you enter yourself: daily energy, mood, symptoms, sleep, stress, cycle dates, diary entries, food and drink preferences, goals, photos you upload, and anything you post inside Community.
Data from devices you connect: steps, distance, activity minutes, calories, heart rate, heart rate variability, sleep sessions and stages, stress, blood oxygen, body composition, and, only if you are shown it and grant permission, cycle and pregnancy information.
Data from your phone, if you use the phone sync feature: the same kinds of readings your phone already records or reads from your phone's own health store.
Payment and booking details when you buy a membership or a residency spot. Card details are handled by our payment provider and never reach our servers.
You, from what you log or upload. Your connected wearable or watch, through the manufacturer's own cloud (for example Garmin Connect) and our health data pipeline provider, Sahha. Your phone's health store, when you switch that on. Garmin is a trademark of Garmin Ltd. Data obtained from Garmin is used strictly under Garmin's developer terms.
We never collect health data from a device you have not personally connected and authorised, and you can withdraw that authorisation at any time.
To show you your own readings and history inside your account: recovery, sleep, movement, cycle and energy.
To personalise the daily guidance the app gives you: what to eat, how to move, when to rest, and what your cycle or training pattern suggests for the day ahead.
To build the features you ask for: progress photos with your stats, streaks and movement summaries, journal and diary insight, and community and event features you join.
To keep the service working and secure: sign in, access control, fraud and abuse prevention, support, and troubleshooting.
We do not use health data for advertising, and we do not sell it. We do not use it to train or evaluate AI models.
Some features generate text with AI: for example your daily suggestions, cycle insight and wellness guidance. When that happens, the relevant readings, logs or prompt content are sent to our AI provider to produce that one response for you.
Your health and activity data is not used to train or evaluate any AI model, ours or our providers', and is not retained by them for that purpose.
AI output in this app is general wellness guidance. It is not medical advice, diagnosis or treatment, and it does not replace your doctor.
Sahha: our health data pipeline. It connects to the device providers you authorise (Garmin, WHOOP, Oura and others) and standardises the readings before they reach us.
Base44: our application platform and hosting provider, where your account and logs are stored.
Stripe: our payment processor, for memberships and event bookings.
Our AI provider: only to generate the guidance described above, for that response only.
We share data with these providers only as needed to run the app. We do not share your health data with advertisers, data brokers or any other third party, and we do not provide it to third parties through an API of our own.
Access: ask us for a copy of the personal data we hold about you.
Correction: fix anything inaccurate, in the app or by asking us.
Deletion: delete your entries and account data, and ask us to erase your account.
Export: ask for your data in a portable format.
Withdraw: disconnect any wearable or phone source at any time, turn off notifications, or opt out of emails. Withdrawing a connection stops new data arriving from that source.
To use any of these, contact us at hello@elanpilates.studio or from inside the app. We respond within 30 days.
Your wellness logs and readings are kept while your account is active, so your history stays useful to you. If you delete your account, we remove your personal data, except the minimum we must keep for legal, tax or accounting reasons, and records needed to resolve a dispute.
Access to your data is restricted to your own account: your logs, diary and device readings are private to you. Our own credentials and API keys are never shared, published or embedded in client code, and no third party is given API keys or access to your data.
The ÉLAN app is for adults aged 18 and over. We do not knowingly collect data from children.
If we change how we handle your data, we update this page and change the date below the title. Significant changes are announced in the app.
Questions about this policy or your data: hello@elanpilates.studio.
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